Testimonials

Wow! Honest businesses still exist in today's world. Had a leak underneath our kitchen sink, these guys responded back to me within an hour and stayed in contact with updates of their arrival. They arrived right on time and fixed the problem within 10 minutes. He told me this job was on him because of how simple it was. I hope I don't ever need a plumber but if I do, these are the only ones I will call. I still can't believe it. Honest and great customer service.

Excellent service!

They were the first to respond to my quote request on line. From our first on-line messages to the time the leaky bathtub faucet was fixed, it took only a couple of hours. The man that came by (John, I think) was punctual, focused, and straight to the point, which I appreciate. He quickly fixed the leaky faucet, showed me what had been wrong with the previous part, and left absolutely no mess behind. It was basically the ideal home-fix-it experience, especially because the price for the service was the most reasonable for the service performed. I highly recommend Cali Rooter & Plumbing. Thank you for your prompt and quality service!

They were great! They came on a Sunday only 2 hours after calling them and were super nice and seem totally trustworthy. Thumbs up!

Had an emergency situation last Sunday. The whole house was backing up. (I mean not a single drain was working, toilet included. Total nightmare!)
Called Cali Rooter, and they had a person over in like 20-30mins.
The guy came, looked at the issue... turns out my main drain was clogged with roots. He ran a machine and pulled out a ton of roots. Totally cleared the blockage.

Would recommend Cali Rooter, ask for John (he's great, and very professional). Thanks a lot guys 🙂

Cali Rooter did an amazing job with our plumbing issues for the kitchen in the new townhouse we just moved into. The response time was immediate and they made sure to make the visit work with my busy schedule. It is a breath of fresh air to experience excellent service these days and I'm just glad all my concerns are now taken care of. Couldn't say enough good things with how satisfied we are with their work.

I called Cali Rooter do clean out my main line drain. Simon arrived in half an hour and did a great job. I was very happy with the work and the clean up. I would definitely recommend Cali Rooter. Thanks for a great job, Simon.

Many many thanks to all of you Yelpers who steered me to John at Cali Rooter & Plumbing! 

- The scene: 1923 bungalow, 850 sq ft, 1toilet, 1 tub, original cast-iron drainage pipes; that's everything under the house.

- The time: a Saturday afternoon

- The horrible event: Toilet clogged, sewage in bathtub. Yuck!

Called three plumbers I'd used in the past, "We can see you Monday."

Yelp to the rescue. Called Cali Rooter & Plumbing and a very nice person asked whether 5:30-7:30 pm would work? YES!!!!!

John, he was so very tired from a full day of housecalls, but he was totally calm, quiet and professional. Oh, he smelled good, too. The problem at hand was addressed in no time! 

So.... I decided, why not discuss what this poor old bungalow really needed, replacement of all cast-iron pipes. He offered an extremely fair price (significantly lower than someone with high overhead and advertising costs), added discounts and set a date for a few days later.  

He and his crew did a great job, cleaning up the work site when finished, too.  I'm thrilled. He's now in my Contacts list. Thank you John, My Hero.

Finding these guys was complete serendipity!
My usual plumber flaked on me. Moments later I was in the phone with my boss telling him about my flakey plumber and he had JUST had Simon out at his house fixing his bathroom pipes.  I called them immediately and John sent Simon over immediately to help me.
Simon fixed my clogged kitchen sink in no time and I asked him if he could also do my bathroom sink while he was here. He snaked that, pulled out a lot of muck and I was so pleased to find out that they didn't charge me extra for an emergency Saturday call. The next day, as my apartment's pipes are so old and corroded, I noticed that my sink in my bathroom was dripping underneath. There appeared to be a small hole in the pipe. I called Cali immediately and they said they would be out there ASAP to fix it. I said no worries as I was at work and they could come later. Simon came around 6ish and left around 10. He made two trips to Home Depot and would not give up until he solved the problem. He showed me pictures of the pipes which are old and disgusting and what he had to do to get everything in working order. I loved his persistence, his knowledge, and his drive to solve the problem. I felt horrible that it took so long and that it was keeping him from his family, but he was so sweet and just as a professional would, did whatever it took to fix the problem.  I deleted that flake of a plumber from my phone book and Cali will forever be my first call and recommendation to everyone.

So far, this is the only time I've hired this company, but they were as good as the reviews say they are. They made a prompt appointment with me (after another plumber flaked no less) and were able to show up within four hours of my phone call. Simon arrived within the two hour window they said he would. Simon and John identified the problem fairly quickly - a major buildup of sludge in the pipes that had caused a major clog. John used a mini-hydrojet to clear it (a regular rooter was not effective against such a gelatinous buildup). The process created quite a mess, but John took a lot of care to clean up afterwards (almost as much time as it took to clear the drain itself!) Afterward, you wouldn't even know the disaster that had come out of the pipes. While cleaning, John noticed I had a broken hose faucet and replaced it free of charge, even after I offered to pay for it.

Overall, they impressed me on every level - timeliness, problem-solving, clean-up, and the price was reasonable, especially considering the quality of service and professionalism. I will hire them again.

Soooo my sink was slowly slowly starting to back up, water was barley draining... long story short I called John at Cali rooter 1 hour later Simon was at my door took him 15 minutes cleaned all 3 sinks and was out. Kind , respectful and professional. Thanks guys

Don't even bother calling other plumbers, these guys are the best! Had guests coming to visit, so of course my bathtub got clogged the day before their arrival and nothing I did could unclog it. Called Cali and they were able to get someone to me within a couple hours, and on a Sunday even! Oganes was extremely professional, very nice, and he had my tub back up and running within literally 5 minutes! Will only use Cali from now on and would give them more than 5 stars if I could!

These guys are top notch!! Called to give a heads up 15 minutes before he arrived, diagnosed the problem right away, and because it was so minor he didn't even charge us. What a good dude. Will totally call Cali Rooter & Plumbing again next time we have any plumbing issues.

Highly recommend! Last minute I needed a plumber to check out some funny toilette issues. I reached out to them and within the hour they were contacting me and sending out a specialist. They took a look at our issue and had explained and suggested ways to fix our plumbing. They didn't try to "SELL" to us which was comforting, more just informed us. They were quick with the installation and fix! And the pricing was great, not expensive at all, for the quality of work they delivered. Will definitely use them again!

John was so helpful both over the phone and over email. I explained to him my situation and he was honest, direct, and responsive. You could tell he's seen a lot in his day and is an expert at what he does. I definitely felt like I was in good hands. Thanks, John!

Our bathroom was leaking into the downstairs tenant bathroom and we had to quickly find a plumber to mitigate the problems.  I spoke with several plumbers and John from Cali Rooter n Plumbing responded quickly and diagnosed the sources of the leak.  He gave a fair quote and was efficient.  He was professional and pleasant to work with.  We plan on using his services again once we open up the tenants bathroom ceiling to check the pipes n drains.

Cali Rooter patiently and clearly walked me through the initial fix for my problem late at night over the phone, and then when they came out early in the morning at a convenient and flexible time for me, John did not speak down to me or confuse me - he was helpful, respectful, and clear thinking.  Even though I know nothing about plumbing, I was happy that he did not talk down to me, and that his prices were so reasonable! What a relief to have a new, reliable plumber in the mix now!

This company is tops!  Look no further.  Great first experience.  We're old so we have years worth of plumbing dilemmas.  We called them, they gave us a one hour window.  At the top of the hour of that window Simon called to say he'd be over in 20 min., and he was!  Reasonable prices too.  Service call was $135 in April 2018.  
Simon, is a nice, nice man.  He took care of a plugged bathtub and a pipe leak within minutes.   We are making them our designated plumbers from now on.

I recently moved into a home in South LA and needed a specialist to check out my water heater. I called around for different estimates. Immediately, Cali Rooter was on the case. John was the first to return my initial inquiry, and was at my home 2 hours later. He diagnosed the issue, kept me informed throughout the process, fixed the issue, and that was that. I wish more companies were as diligent and accurate.  RECOMMEND.

They came out immediately and diagnosed the issue. They then offered me a discount on the main repair that needed to be done. They also made it easy for me to do this via text (my baby was sleeping inside). I would definitely hire them again.

Called Cali Rooster in the middle of the night (because boilers just don't burst when it's convenient for you) as one of the pipes were spewing water all over, & they requested I send them a photo of the situation so they could walk me thru what to do for the time being. I really appreciated that they were even willing to help over the phone.

These guys are fast and reliable. They came in and start fixing the problem. Very professional and would definitely recommend.  Thanks!

Needed a new kitchen faucet installed. They were in my kitchen getting to work no more than 20 minutes after I dialed their number. Its great to find honest, reliable, and local service!

I had an emergency a few months ago and my regular plumber was not available that day.  After calling many other plumbing companies I found Cali Rooter on yelp and will never even bother contacting another company even for a quote.  

John and his staff are not only the best at what they do but they also make sure that no one beats their prices.  So far I had to use them 3 times and I was completely satisfied with their services each time.

Excellent service, great pricing and quick honest service. I have used many plumbers in the past and these guys have been the best. I will definitely use them if I have any issue in the future. They came out the same day and quickly fix my blocked drain. I highly recommend this company!

I requested a quote on Yelp to fix my kitchen sink from leaking.  Cali Rooter Plumbing was very quick to respond and very helpful in letting me know what needed to be done all with a very reasonable quote.  A few others that I had spoken to were closed for the holiday weekend or too expensive.  Cali Rooter Plumbing & Plumbing not only showed up much earlier than the expected time frame but ended up costing less than what I already thought was reasonable.  Highly recommend them!

Had an emergency last night and called a few different plumbers, Cali Rooter & Plumbing were able to get here within 1hour even though they were on another job and it was after 10pm when I called. John was very quick and had my issue fixed in no time! He even came back when I called the next day because my landlord requested one other thing be done before they would cover the expense.

If you have a plumbing emergency or even just some regular plumbing to be done, definitely go with Cali Rooter & Plumbing.

I called Cali Rooter & Plumbing whom we've used before as well for an emergency plumbing need on a Sunday. They were great at responding promptly & scheduled time to come out within hours.
As always very professional & great job done!
We would definitely recommend to others.

Called Cali Rooter to get a quote to hydrojet the drainage around my pool.

They gave me a good price. Where on time and did a clean job.

Definitely get a quote from these guys. I usually don't refer anyone but for the first time I have referred them to my friends. They also had a great experience.

I wish all my contractors where like these guys!

Needed an emergency plumbing for our Pizzeria main sink- and Cali rooter was able to come out within an hour of calling! They were able to snake the sink and get us back and running very quickly! They were also very friendly and knew exactly that they were doing. Had everything cleaned out within 10 minutes! We will definitely keep Cali Rooter &Plumming as our main contact from now on. Thanks guys!!!!

John and his team are phenomenal. As a rental property owner, I need someone dependable and fast; someone I can trust, someone willing to come out at a moment's notice, and great at communicating with myself and the tenants. And most of all, someone who knows exactly what he's doing. He has saved my butt several times over, and I highly recommend him especially for the most complicated jobs.

Take for example two weeks ago. On a Friday evening, I received a text from a tenant saying there was raw sewage coming out from one of the clean-outs. I called John and described the situation. It looked really bad ... sewage everywhere on the driveway. He gave me a prognosis of best and worst case scenarios, and told me that everything would be ok ... nothing that he's not done before. Within an hour, John was at the property doing an inspection even though it was already dark out. From the initial inspection, he said he'd need to return the next day to do a hydrojet and sewer cam to see where the back-up was, and then he could tell me what needed to be done. The next day, bright and early, he hydrojetted the sewer line and discovered that it was broken in several place and sent me several photos. The sewer cam photos looked really bad, and there was now even more sewage everywhere on the driveway from the hydrojetting. I wasn't sure how I'd clean up the mess. What should I wear? However, I was extremely grateful that John's team cleaned up the sewage after doing the inspection and leaving for the day.

John recommended underground sewer replacement, which would save us from from tearing up landscaping including most of the driveway, a deck and new privacy fence. It also saved on manual labor, and enabled him to complete the job in 1 day. John arrived with his crew on a Sunday, with 7 or 8 people and two vans! I was a bit shocked by the manpower. The crew spent most of the day digging through concrete to make 3 huge trenches to access and replace the old ceramic sewer line. They then pulled through modern plastic pipe underground. By early evening, I had a new sewer line, and I was relieved to see the team busy patching up the trenches with new concrete. I was really impressed by their quality of work, the fact I didn't have to deal with any BS, and how quickly they could get things done.

John will always be the first guy I call if I have another plumbing problem. I've used other plumbers before: what has often been the case is that they give you a prognosis of the situation, they start to do work, and then the problem quickly escalates into something much bigger than what was anticipated. John will tell you how it is in the beginning so you know what you're getting into, and if a hiccup does come along, he will take care of it. I feel extremely grateful that I found him.

It was late in the day (4pm) and the two other plumbers I contacted that were more local to my location did not have availability until the following day. I called Cali Rooter and described the work I needed - install a new water pressure regulator. I was given an immediate, fair, and reasonable quote over the phone. Cali Rooter arrived promptly and completed the work even quicker. Awesome! They are now my go to plumbers. Period.

Cali Rooter & Plumbing has the best, most honest guys around. They didn't overcharge me, they got the job done quickly, and they were very transparent with all the steps they were going through. I had a funky smell from a possible leaky vent. I got quotes from several other plumbers (who wanted to rip apart my bathroom from the get go and charge me extra for construction+). So I decided to go with Cali Rooter. The solution ended up being a lot simpler (wax ring around the toilet base was broken) and it didn't require opening my walls. They're the only plumbers who figured out how to access my vents/piping without opening the walls to diagnose the problem- which saved everyone time and money. I'd recommend them to everyone since finding good service in LA is so DIFFICULT.

Quick service within 3 hours of initial contact. they came around 6pm and didn't try to overcharge even though it was past 5pm. Cleared the mainline in my apartment building and advised tenants of the problem. Would definitely do business with again. They seem a lot more eager and willing to accommodate than other companies I called. Thanks for the quick service, would def do business with them again

Called John the plumber late on a Monday night. He provided free consulting and trouble shooting at first but once we diagnosed the problem, he gave me a fair quote for an emergency service call. He arrived with 30 mins of service confirmation and took another 5 mins to inspect and set up. Initially he had problems with the old house piping after 20 mins but was able to clear the main line blockage via toilet within 3 mins. I was very satisfied with the responsiveness, rapid, friendly and courteous service. Will recommend him to all of my friends. Price is on par with what it used to cost ~20 years ago when adjusted for inflation.

While it doesn't mention it on his web site, John is a licensed contractor. This makes all the difference. I have had unpleasant experiences with unlicensed "professionals", and have learned my lesson.

John accurately diagnosed a tree root blockage in my storm drain. He offered a good price, so I called him back to do the work. He was very communicative, on-time, and courteous. He showed me where he had excavated, pinpointing the problem area and the tree responsible for the issue. He and his team worked quickly and left the job site clean.

I would call him again in a heartbeat.

These guys are great. Friendly, helpful, know what they're doing, and don't rip you off. Highly recommend you use them. We had a leak emergency in our basement on a weekend. They calmly talked us through shutting the water off, then came out quickly and fixed it. They even patiently showed us how to avoid the same problem in the future.

The best and the most professional assistance I could have gotten on a last-minute call on a late Saturday evening.

Some background: I am in a 50+ unit condo in Los Angeles, and my unit was showing some discoloration in the porous kitchen tiles on one night. An emergency water mitigation team was brought in to demo the kitchen in order to expose the wall and flooring to locate the source of the leak the next morning. In order for the demo team that had arrived earlier that next day (and subsequently had to leave) to continue their work to locate the cause, most likely in the shared/common walls, I needed to replace a bad angle stop valve in the hot water supply line in my kitchen so that the water could be shut off in my unit. Because it services hot water, frequently the rubber gasket inside corrodes and needs to be replaced.

Unfortunately, the condo operates on a master water heater system, and the entire building's water supply needed to be shut off and drained for this small repair of the valve to be done.

John had just finished another emergency call before mine and after a bit of phone conversation on whether it could wait until the following morning (this was at 8:30pm on Saturday), he said it would be best to do it ASAP, and he arrived about 20 minutes later.

After shutting off the water to the building, turning off the complicated boiler system, waiting around 1.5 hours for all the water to drain from the building, he finished the 10-minute repair (and what would normally have been a 20-minute job in a single family residence) around 11:00 pm, all because of the way the condo was designed and constructed - which he knew how to navigate through.

Not only professional, courteous, and calm the entire time, he never showed any sign of irritation at having such a long waiting/dead time in between the actual arrival and the repair time and the lateness of the hour.  He was one of the very few companies that I contacted that called back quickly and was able to come that same day instead of the following day.

His work will allow me to continue my demo work to locate my original problem, the hidden leak.

I could not recommend John enough. He was patient and knowledgeable, pointing out what he was doing and why and explained why he was doing some things he was doing, transparent all the time. As long as he is available, I will continue to call on him for any future plumbing issues I have, and John and his team have my highest respect and recommendation.

Showed up on time and quickly resolved the issue. Price was as quoted. Couldn't ask for more.

Thanks!

Had a Sunday morning emergency contacted Cali-Rooter & Plumbing spoke to John and he was at my place in an hour. My whole house was backed up with sewage and he located my clean out access outside which had a threaded cap. Using a big industrial machine he cleared my blocked sewer line that had major roots inside. He was on time and his price was reasonable even for a Sunday. Thanks John I appreciate the fast and prompt service on a Sunday. I definitely recommend Cali- Rooter & Plumbing.

I came home at midnight to discover my kitchen floor full of water. John picked up the phone right away and came out within 20 minutes and found the source of my leak and helped stop it. He was super friendly and knowledgable, he saved some serious damage from getting even worse. I would recommend Cali to anyone that needs plumbing help, they exceeded expectations in my middle of the night emergency.